Shipping policy

Every Aeteria garment is carefully inspected and beautifully packaged in our studio before it begins its journey to you. We aim to process and dispatch all orders within 5 working days.

Please note that we currently ship exclusively within the United Kingdom.

We partner with fully tracked courier services to ensure your knitwear arrives safely and promptly. Once your order is dispatched, you will receive an email containing your tracking details.

• Standard Delivery (2-3 Working Days): £4.95
• Express Delivery (1-2 Working Days): £7.95
• Complimentary Standard Delivery: Free on all orders over £200.

(Please note: Delivery times are estimates and refer to working days, Monday through Friday, excluding UK Bank Holidays).

True fashion respects the environment. Your Aeteria knitwear will arrive in premium, fully recyclable packaging designed to protect your garment in transit without relying on unnecessary plastics.

While rare, transit delays can happen. If your order has not arrived within the estimated timeframe, please check your tracking link first. If you still need assistance, simply reach out to us at info@aeteria.co.uk and we will personally investigate the matter with our courier on your behalf.